Privacy Policy

Last Updated: [July], 2025

Guangdong Huayan Robotics Co., Ltd. (hereinafter referred to as “Company” or “We”) fully understand the importance of personal information to you, and we will do our utmost to protect the security of your personal information. This Privacy Policy (hereinafter referred to as “Policy”) applies to the activities related to the collection, use, sharing, transfer, entrusted processing, storage, public disclosure, and protection of your personal information when you access our website (https://www.huayan-robotics.net/, the “Platform”). Therefore, we hope that you will carefully read and fully understand this Policy. Please pay special attention to the terms highlighted in bold or other distinguishing formats, as they may significantly affect your rights and interests.

Before using the products and/or services we provide through this Platform, you must carefully read and fully understand this Policy, and decide whether to accept its terms. By using or continuing to use the products and/or services we offer through this Platform (including but not limited to voluntarily providing your personal information), you are deemed to have accepted this Policy and consent to our collection, use, sharing, transfer, entrusted processing, storage, public disclosure, and protection of your information as described herein. If you do not agree to this Policy, please stop using the products and/or services provided through this Platform immediately, and refrain from providing us with any personal information.

If you are not a person with full civil capacity, please carefully read and fully understand this Policy with the assistance of your guardian, and ensure that you have obtained your guardian’s explicit consent before using the products and/or services we provide through this Platform or providing us with your personal information. If the information you provide contains personal information of other individuals, you must ensure that you have obtained lawful and sufficient authorization from such individuals before providing us with their personal information. If you are a corporate entity, we may collect personal information of your designated product operators, and you represent and warrant that you have obtained lawful and sufficient authorization to act on behalf of your product operators and that they have been informed of and consent to this Policy. For the sake of brevity, “you” in this Policy refers collectively to both you and your designated product operators.

We would like to specifically remind you that this Policy does not apply to the products or services provided to you by other third parties. The privacy policies explained to you by these third parties shall apply to the products or services they provide.

This Policy will help you understand the following:

1. How we collect and use your personal information
2. How we entrust, share, transfer, and disclose your personal information

Your rights

3. How we store and protect your personal information
4. How do we process the personal information of minors
5. The modification and update of this Policy
6. Contact us
7. Others

1. How We Collect and Use Your Personal Information

We collect your personal information to provide you with various products and/or services, understand your needs, establish, maintain, and develop our relationship with you, and comply with applicable laws, regulations, and regulatory requirements. To deliver our services, you may need to provide us with certain information, or allow us to collect it for the following purposes or business functions. If we intend to change the purposes for which your personal information is collected, we will obtain your consent in accordance with applicable laws.

You can check the specific details of the personal information we collect and use through the Personal Information Collection List. Personal Information Collection List

1. 1. Types and Purposes of Personal Information Collection

In order to provide you with the following products and/or services on this Platform, you are required to provide us with the relevant information, or you must allow us to collect the relevant information for the purposes set forth below. If you refuse to provide such information, it will result in the inability to fulfill or achieve the intended effects of the corresponding products and/or services. However, this will not affect your normal use of other products and/or services that we provide. If we need to change the purpose of collecting personal information, we will obtain your consent in accordance with applicable laws.

1. 1. 1. 159. Official Website Message: If you have any opinions or suggestions regarding our business, products, services, etc., you may leave a message through the messaging function on the homepage of this Platform. We will collect your name, contact information, email address, industry affiliation, full company name, and specific needs in order to arrange for our business personnel to get in touch with you.
         159. Apply to Become an Integrator Partner: When you visit this Platform and intend to apply to become our integrator partner, we will collect your name, contact information, email address, industry affiliation, full company name, and specific needs in order to arrange for our business personnel to contact you.
         159. Joining the Collaborative Robot Ecosystem Consultation: When you visit this Platform and intend to join our collaborative robot ecosystem, you may leave a message through the “Ecosystem Partnership” interface on this Platform. We will collect your name, contact information, email address, industry affiliation, full company name, and specific needs in order to arrange for our business personnel to get in touch with you.
         159. Purchase Inquiry: When you have an intention to purchase our products, you can leave a message through the purchase inquiry function on this Platform. We will collect your name, contact information, email address, industry affiliation, full company name, and specific needs in order to arrange for our business personnel to contact you and respond to your purchase inquiry.
         159. Official Website Inquiry: When you visit this Platform and have any questions regarding our business, products, services, etc., you can conduct online inquiries through the consultation function on the homepage of this Platform. When you communicate with our customer service or staff via the online consultation function, we will collect the name, email, contact phone number, country/region, full company name, and specific needs that you provide to us, in order to arrange for our business personnel to get in touch with you.

You understand and agree that, in order to optimize your user experience, we may further enhance our technology and introduce new features while improving and/or launching new products and/or services on this Platform. This may involve adjustments to the content, methods, or purposes of personal information collection. In such cases, we will inform you of the changes related to the collection and use of personal information through means such as updating this Policy, pop-up windows, or page prompts. We will also provide you with the option to choose whether to consent, and we will only collect and use the personal information after obtaining your explicit consent. During this process, if you have any questions, you can contact us through the contact information listed in Article 7, and we will provide you with a response within 15 working days.

1. 2. Exceptions to Prior Consent

Exceptions to Prior Consent

In accordance with applicable laws, regulations, and national standards, we may collect and use your personal information without your prior consent in the following circumstances

1. 1. 1. 1. Where it is necessary for us to fulfill our legal duties or obligations;
         2. Where it is necessary to respond to a public health emergency, or in an emergency situation to protect the life, health, and property safety of natural persons;
         3. When processing personal information within a reasonable scope for public interest purposes, such as news reporting or public opinion supervision;
         4. When personal information has been lawfully and publicly disclosed by the individual or otherwise legally disclosed, and is processed within a reasonable scope in accordance with the law;
         5. When it is necessary for the conclusion and performance of a contract as requested by you, or when it is necessary for the implementation of human resources management in accordance with labor rules and regulations formulated in accordance with the law and collective contracts lawfully concluded.
         6. Other circumstances as permitted by applicable laws and administrative regulations in your jurisdiction where consent is not required.
2. How We Share, Transfer, Entrust and Publicly Disclose Your Personal Information
   1.  Share

We may share your personal information with third-party companies, organizations and individuals in the following circumstances:

1. 1. 1. 1. When sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent.
         2. Sharing under statutory circumstances: We may share your personal information as required by applicable laws for the purpose of resolving litigation or disputes, or in accordance with the statutory demands of administrative, judicial, supervisory, or prosecutorial authorities (including but not limited to regulatory bodies or other entities of us or any of our affiliated companies, or organizations or individuals designated by such regulatory bodies or entities).
         3. When required or permitted by laws and regulations, and it is necessary to provide such personal information in order to protect the rights and interests of us, other third parties, or the general public from being harmed.
   2. Transfer

In principle, we will not transfer your personal information with any third-party companies, organizations, or individuals, except in the following circumstances:

1. 2. 1. 1. When transferring with explicit consent: We will transfer your personal information with other parties after obtaining your explicit consent.
         2. Under statutory circumstances: We may transfer your personal information in accordance with laws and regulations or as required by administrative, judicial, supervisory, or prosecutorial authorities (including but not limited to regulatory bodies or other entities of us or any of our affiliated companies, or organizations or individuals designated by such regulatory bodies or authorities).
         3. In the event of merger, acquisition, or bankruptcy liquidation: If the transfer of personal information is involved, we will inform you of the name or title and contact details of the recipient. We will also require the company or organization that subsequently holds your personal information to continue to be bound by this Policy. Otherwise, we will require that company or organization to seek your authorization and consent anew.
   3. Entrust

In the products and/or services we provide, certain specific functions are provided by third parties. We need to entrust third parties with the processing of your personal information. We will only entrust them with such processing for the purposes explicitly stated in this Policy. We will require third parties to process personal information within the scope of our entrustment in accordance with applicable laws and the provisions of this Policy, and to implement relevant confidentiality and security measures. We will also oversee the personal information processing activities of third parties. If a third party processes your personal information beyond the scope of our entrustment, it will need to obtain your separate consent.

1. 4. Publicly Disclose

We will only publicly disclose your personal information under the following circumstances:

2. 1. 1. 1. With your explicit consent obtained；
         2. Disclosure based on legal requirements: In the event of legal requirements, legal proceedings, litigation, or mandatory demands from government authorities (including but not limited to regulatory bodies or other entities of us or any of our affiliated companies, or organizations or individuals designated by such regulatory bodies or authorities), we may publicly disclose your personal information.
3. Your Right

In accordance with relevant Chinese laws, regulations, and standards, as well as common practices in other countries and regions, we ensure that you can exercise the following rights over your personal information:

1. 1. Access and Modify Your Personal Information

You have the right to access and modify your personal information. You may access and modify your personal information on your own or by contacting us. If you choose to contact us to access or modify your personal information, you may do so at any time through the contact details specified in Article 7 of this Policy, and we will respond to your request for access or modification within 15 working days.

1. 2. Delete Your Personal Information

You may request the deletion of your personal information in the following circumstances:

1. 1. 1. 1. If our processing of personal information violates laws and regulations;
         2. If our processing of personal information breaches the agreements made with you;
         3. If the purpose of processing has been fulfilled, cannot be fulfilled, or is no longer necessary for achieving the processing purpose;
         4. If we no longer provide you with products and/or services, or if the retention period has expired;
         5. If you withdraw your consent;
         6. Other circumstances as stipulated by laws or administrative regulations.

You may contact us at any time through the contact details specified in Article 7 of this Policy, and we will respond to your deletion request within 15 working days. When we decide to honor your deletion request, we will immediately delete your personal information from our systems. However, due to technical limitations, we may not be able to immediately delete the corresponding information from our backup systems. Nevertheless, we will ensure that the relevant information in the backup systems will not be used for daily operations or other purposes again, and we will ensure that these pieces of information are promptly deleted when the backup is updated.

1. 3. Withdraw Your Consent

You have the right to withdraw your consent. However, certain basic personal information is necessary to complete some essential business functions. When the relevant services rely on your personal information to be realized or to function properly, if you withdraw the relevant consent, we will be unable to continue providing you with the corresponding service, or certain functionalities of the service may be affected.

With regard to your personal information, you may contact us through the contact details specified in Article 7 of this Policy to choose to withdraw your consent for certain personal information. We will respond to your request within 15 working days. After you withdraw the relevant authorization, we will no longer process the corresponding personal information. However, your decision to withdraw authorization will not affect the personal information processing that has been carried out based on your previous consent.

1. 4. Obtain a Copy of Your Personal Information

You have the right to obtain a copy of your personal information. You may contact us through the contact details specified in this Policy, and we will respond to your request within 15 working days.

1. 5. Respond to Your Above Request

To ensure security, you may need to provide a written request or otherwise verify your identity. We may first require you to authenticate your identity before processing your request. We will respond within the time frame stipulated by laws, regulations, or this Policy.

In principle, we do not charge fees for reasonable requests. However, for repeated requests that exceed reasonable limits, we may charge a certain cost fee on a case-by-case basis. For those requests that are baselessly repetitive, require excessive technical means (for example, the need to develop a new system or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are extremely impractical, we may refuse to process them.

If we decide not to respond to your request, we will inform you of the decision and the reasons for it. You may contact us through the contact details specified in this Policy to file a complaint.

4. How We Store and Protect Your Personal Information
   1. How We Store Your Personal Information

We will retain your information only for the period necessary to achieve the purposes described in this Policy and for the duration required by applicable laws and regulations.

1. 1. 1. Location of Personal Information Storage

We will store your personal information within the territory of the People’s Republic of China. Currently, we do not have any scenarios involving cross-border transfer of your personal information or provision of personal information to entities outside the country. In the event that cross-border storage or provision of personal information to overseas entities becomes necessary, we will explicitly inform you and seek your consent once again. We will also strictly require the recipient to process your personal information in accordance with this Policy and the relevant legal requirements.

1. 1. 2. Retention Period of Personal Information

In principle, you authorize us to store your personal information during the period in which you use the products and/or services we provide. We will store your personal information for the shortest period necessary to achieve the purposes for which you have authorized its use. After the expiration of the storage period for the personal information, we will delete or anonymize the personal information. If there are any mandatory provisions in laws and regulations, we will process your personal information in accordance with those mandatory provisions.

4. 2. Protection of Your Personal Information
      1. Technical Protection: We will employ encryption technologies, anonymization processes, and other reasonable and feasible means that are at least comparable to those used by our industry peers to protect your personal information. Additionally, we will implement security mechanisms to prevent your personal information from being subjected to malicious attacks.
      2. Institutional Protection: We will establish a dedicated security department, security management systems, and data security processes to ensure the security of your personal information. We implement strict data usage and access policies to ensure that only authorized personnel can access your personal information. We also conduct regular security audits of data and technology as appropriate.
      3. Written Restrictions on Partners: Before we share your personal information with our business partners, we will strictly require them to assume obligations and responsibilities for personal information protection. We will sign data protection agreements with them prior to cooperation. If there is any breach of contract by a third party or our business partner, they will be held legally accountable.
      4. Information Security Incident Handling: To address potential risks such as the leakage, damage, and loss of personal information, we will, in accordance with legal requirements, promptly inform you of the following: the basic circumstances and potential impact of the security incident, the measures we have taken or will take to address the issue, suggestions for you to independently mitigate and reduce risks, and remedial actions available to you. We will also notify you of the relevant details of the incident in a timely manner through email, mail, phone, push notifications, or other means. If it is not feasible to notify each individual whose personal information is affected, we will issue a public announcement through reasonable and effective means. In addition, we will proactively report the handling of personal information security incidents to the regulatory authorities as required.
      5. Although we have taken the above reasonable and effective measures and have complied with the standards required by relevant laws and regulations, please understand that the internet environment is not one hundred percent secure. We will do our best to ensure the security of the personal information you provide to us. If our physical, technical, or management protection measures are compromised, resulting in unauthorized access, public disclosure, alteration, or destruction of information, and causing damage to your legitimate rights and interests, we will bear the corresponding legal responsibilities. Except as otherwise provided by laws and regulations, our liability shall be limited to the direct losses caused to you.
5. How Do We Process The Personal Information of Minors

We place special emphasis on the protection of personal information of minors. Our Platform is primarily intended for adults. Minors under the age of 14 should not use this Platform without the consent of their parents or guardians. If you are a minor under the age of 14, you should read this Policy together with your parents or guardians before using the products and/or services we provide, and ensure that you have obtained their consent to use our products and/or services and provide your personal information to us. If your guardian does not agree to your use of our products and/or services in accordance with this Policy or to your provision of personal information to us, please immediately cease using our products and/or services. In cases where we collect personal information of minors with parental consent, we will only use or publicly disclose such information when permitted by law, with the explicit consent of the parents or guardians, or when necessary for the protection of the minors.

If we discover that we have collected personal information of minors without prior parental or guardian consent, we will endeavor to delete the relevant data as soon as possible.

6. The Modification and Update to The Privacy Policy

We will update the terms of this Policy in accordance with the updates to our services and the requirements of relevant laws and regulations. Such updates form part of this Policy and will be notified to you through platform announcements or other appropriate means before the revisions take effect. In these cases, if you continue to use the products and/or services we provide, it indicates that you agree to be bound by the revised Policy. We will not reduce your rights under this Policy without your explicit consent.

For significant changes, we will also provide more prominent notices (including through push notifications, pop-up windows, or other means to remind you to read the updates).

The significant changes referred to in this Policy include, but are not limited to:

1. 1. 1. 1. Significant changes to our service model, such as the purposes for which personal information is processed, the types of personal information collected, or the processing method of personal information;
         2. Significant changes in our control, such as changes in ownership due to mergers and acquisitions, reorganizations, etc.;
         3. Changes in the primary recipients of personal information sharing, transfer, or public disclosure;
         4. Significant changes in your rights related to personal information processing and the ways in which you can exercise these rights;
         5. Changes in the department responsible for processing personal information security, contact details, and complaint channels;
         6. When personal information security impact assessments indicate high risks;
         7. Other important circumstances that may significantly affect your personal rights and interests.

We will indicate the time of each update and keep a record of the document prior to the update for your reference. If you wish to review the previous version, you may contact us at any time through the contact details specified in Article 7 of this Policy.

7. Contact Us

If you have any questions, comments, or suggestions regarding this Policy, or if you need assistance with any matters related to the withdrawal of consent, deletion, access, modification, or protection of personal information, or if you have any disputes, complaints, or reports concerning personal information security, you may contact us at any time through the following means:

Our Company Name: Guangdong Huayan Robotics Co., Ltd 

Contact Address: [6th Floor, Building 3, Han's Laser Global Intelligent Manufacturing Industry Base, Baoan District, Shenzhen]

Contact Number: [400-852-9898]

Email Address: [marketing.oversea@huayan-robotics.com]

We will make every effort to provide you with a satisfactory solution and will handle your request within 15 working days.

8. Others
   1. The headings of all clauses in this Policy are for reading convenience only and shall not be used as a basis for interpreting or limiting the meaning of this Policy.
   2. If any provision of this Policy is deemed to be void, invalid, or unenforceable, such provision shall be considered severable and shall not affect the validity and enforceability of the remaining provisions of this Policy.
   3. For certain specific products and services, the Platform will also establish specific privacy policies, which will be explained to you before providing these specific products and services. In the event that there is any inconsistency between the relevant specific privacy policy and this Policy, the specific privacy policy shall prevail.
   4. The interpretation and resolution of disputes related to this Policy shall be governed by the laws of the People’s Republic of China. In the event of any dispute arising from the conclusion, performance, etc., of this Policy, the parties shall endeavor to resolve the dispute through friendly consultation. If no agreement can be reached through consultation, either party may bring a lawsuit before the people’s court with jurisdiction over the domicile of the defendant.